See the table below for the type of support you can get depending on your product. Office Professional Plus Support for home productsĭepending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.Ĭhat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. Volume license versions of Office 2019, Office 2016, or Office 2013 ![]() Tip: With these Microsoft 365 subscriptions, there are no desktop applications to download and install, but in most cases you can still access and use online versions of Office apps in your web browser. Microsoft 365 subscriptions without fully installed Office applications: To get help and troubleshoot other Microsoft products and services, enter your problem here. For other help with your Microsoft account and subscriptions, visit Account & Billing Help. Microsoft 365 Business Standard (Nonprofit) To contact us in, you'll need to sign in. Microsoft 365 subscriptions: Desktop version of Office apps are included. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization. Type the requested information and select Send code. Well ask where youd like to get your verification code and select Next. Enter the email address, phone number, or Skype name you use to sign in then select Next. This limit helps protect Microsoft 365 or Office 365 users from rapidly filling their inboxes with a large number of messages from errant automated notification systems or other single-sender mail storms. If you forgot your Microsoft account password, follow these steps. These are usually associated with a work or school account and came from the organization where you work or go to school. The automated mailer or sender should try again later, and reduce the number of messages they send per hour to a specific recipient. If your product is listed below, you have a business product. Explore the ways Microsoft can provide you with flexible technical service options throughout the customer lifecycle. These are usually associated with a work or school account and came from the organization where you work or go to school. ![]() If your product is listed below, you have a business product.
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